HOW TO: Organize Your Contacts for Networking Success


Dan Schawbel, recognized as “Personal Branding Guru” by The New York Times, is the Managing Partner of Millennial Branding, LLC, the #1 international bestselling author of Me 2.0, and owner of the Personal Branding Blog.

Managing your online network is critical, whether you’re looking for a job, trying to advance in your career, or you’re starting a business. Think of the Internet as a global talent pool that has more contact information than the White Pages. In fact, 80 percent of available jobs are never even advertised, with more than half of all employees finding their jobs through networking, according to BH Careers International.

Social networks have connected and exposed us to more people than ever before. With all the online friends and followers you’ve accumulated, it’s become increasingly complicated to make sense of your social graph and use it to your advantage. It’s also never been more important to build your contact database, organize it, and then put it to work for you. The old adage “it’s not what you know, it’s who you know,” is true, so consider your rolodex more valuable than your wallet when it comes to achieving success in business.

Here is how to create a basic contact management strategy, stay connected and organized from your desktop to your phone, and give you some insight onto how to expand your network.


Your Contact Management Strategy


You will always have different tiers of relationships, from family, to friends, to associates, to acquaintances and everyone in between. In order to organize your database, you need to have specific categories in mind. Consider things like the strength of your relationship, how important the relationship is to you, the last time you connected with them, three things about them, what company they work for, their location, and their contact information (e-mail, phone, address, LinkedIn). You can use a Microsoft Excel spreadsheet, an Access Database, Act!, or another similar software package to help manage your contacts, using these columns. Aside from these software packages, there are other applications listed below that can help you. By organizing your contacts under these main categories, it will allow you to reconnect with the right people, and expand your relationships.


1. From Your Social Graph to Your Desktop


It’s very important that you have physical copies of your contact database as a backup. Although, you may participate in a handful of social networks, that data resides in the cloud, and not on your desktop. Backing up your social graph means that if, for some reason, your social media profile disappears, is removed entirely, or the social network collapses and you lose everything, you’ll be protected regardless. Try to get in the habit of exporting your contacts so that you have a copy on your desktop in an Excel file.

Here is how to save your social friends, contacts, and followers on your desktop:

Facebook: Although Facebook might appear as a wall garden, there’s actually a trick to capturing your friends’ phone numbers and e-mail addresses. Create or use your existing Yahoo! e-mail account and import your Facebook friends right into your address book. Then download the .CSV file to your desktop.

LinkedIn: After logging into LinkedIn, go straight to the “connections” link in the global navigation area. At the bottom of the page, you’ll see “export connections.” From the next screen, you can download the .CSV file to your desktop.

Twitter: You don’t have the ability to view email addresses or phone numbers of your Twitter followers. You can, however, download a .CSV file of 100 of your followers to your desktop by using Twitter Export. The information in the spreadsheet will be the name, user name, follower and following count, and their bios.


2. From the Cloud


Gist (Free): Use this tool to make sense of your social connections. After creating an account, you can immediately import your contacts from Outlook, Facebook, LinkedIn, Gmail, Lotus Notes, as well as .CSV files and vCards. After you have established your network, you can view the last time you’ve reached out to each of your contacts, how many emails you’ve sent and received from them, and what companies they work for.

JibberJobber (Free to $9.95/month): This tool allows you to organize and manage your job search, track relationships, target companies, and track the jobs you apply to. With a free basic account, you can manage up to 75 contacts. There is no limit to the amount of contacts you can store with a premium account.

Xobni for Microsoft Outlook (Free): Microsoft Outlook can help you manage your address book, but with the Xobni add-on, you can integrate the social media profiles of your contacts. This means you’ll receive additional contact information that wouldn’t normally be included in your address book.

Disclosure: Gist is a sponsor of Mashable.


3. From Your Phone


The strongest relationships are created in the real world, not the virtual world. If you’re on a plane, train, car, or just at a networking event, you’ll want to capture contact information from the people you meet. A paper business card is still extremely important for exchanging information with people, but the following tools will help store information virtually on the go.

Groups 2 ($5.99): The fastest way to manage your contacts on your iPhone with a drag and drop interface. You can create your own groups, send a mass e-mail to members of each group, and attach vCards to share information with others. Aside from sending e-mails, you can make quick calls, and send text messages. An additional benefit with this application is that is syncs with your Windows address book.

WorldCard Mobile ($5.99): You can scan business cards onto your iPhone by taking a photo, and it instantly recognizes data from business cards and sorts the fields into a contact list. You can save a lot of information into each contact profile, including an image, e-mail, website address, phone number, SMS, and maps.

Bump (Free): If you want to save precious time, and want to have a little fun with your in-person networking, then this application is for you. With Bump, all you have to do is hold your iPhone next to a fellow iPhone user and “bump” them together. You can share photos and contacts with other people who have iPhones and the Bump application.


Growing Your Network


There is a lot of value in a contact management system. It saves you time from researching information about people you’ve already met, and can act as a reference sheet. It also allows you to keep organized and aware of which contacts you haven’t spoken to in a while, and who works at companies that you either want to collaborate with, or work for. The payoff of investing time in a contact management system is that you will be able to keep track of the people you meet, refer back to it, and grow it throughout the course of your life.

In order to expand your network, you need to target people who are in your industry, and those who share the same interests and passions that you have. Once you connect with them in-person, through e-mail or phone, put them into your contact management system.


More business resources from Mashable:

- 5 Ways For Small Companies To Better Engage Reporters
- How One Small Biz Turned Their Company Retreat Into Social Media Success
- Growing Your Business: 5 Tips From the Founder of Foursquare
- 5 Essential Apps for Your Business’s Facebook Fan Page
- HOW TO: Implement a Social Media Business Strategy

Image courtesy of iStockphoto, tiridifilm


Reviews: Facebook, Gmail, Internet, LinkedIn, Mashable, Microsoft Outlook, Twitter, Windows, Xobni, iStockphoto

Tags: business, contact management, contacts, facebook, how to, linkedin, networking, organize, twitter

Will You Quit Facebook Today? [POLL]

Today is a day of reckoning for potentially millions of Facebook users — it’s Quit Facebook Day. The formal Facebook revolt was announced about two weeks ago amidst the growing debate over how Facebook uses and protects its users’ private information.

So far, just over 27,000 users have “committed to quit” Facebook, a figure that is statistically insignificant when compared with Facebook’s more than 400 million users. In response to the growing outcry over privacy concerns, Facebook made extensive updates to user privacy controls last week. But is this enough for the Howard Beales of the world?

When we last asked Mashable readers about their reasons for planning to quit Facebook, there was almost an equal split between users who claimed that they didn’t trust Facebook with their personal information and with users who said they had no intention of leaving the social network.

Now that the new Facebook privacy controls have been announced (and are slowly being rolled out), we figured we would ask again. Will you participate in Quit Facebook Day?

Let us know by voting in our poll and then expand on your answer in the comments.

[img credit: Network]



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Facebook Acquires Private Content-Sharing Startup Sharegrove

Facebook added another acquisition to its belt today: Sharegrove, a small service that provides private online spaces where family and close friends can share content in real-time.

Sharegrove uses Facebook Connect to knit together a cross between e-mail, group chat and Facebook wall-type postings.

The purpose of the buyout is to bring the engineering talent behind Sharegrove to the Facebook team. We suspect it also may have everything to do with the backlash the company is experiencing around privacy issues, considering that Sharegrove’s product is focused on content sharing in much smaller and more intimate circles, and CEO Mark Zuckerberg’s own admission that Facebook has been making blunders in that regard. It makes sense for the company to pull in some fresh expertise from a startup infused with ideas about how to handle user-generated content within tighter social graphs.

Sharegrove itself will be no more as of June 1, less than a week away. New user registrations have already been disabled, and as of the first of the month the entire service will be shut down and all user data deleted “for security purposes.” It’s cold comfort to the userbase of Sharegrove, but could be promising news for Facebook denizens still seething about the company’s rather forceful overtures toward killing privacy.

What do you think Facebook’s most recent acquisition could mean for the social network’s future strategy?

Image courtesy of iStockphoto, Yuri_Arcurs

[via VentureBeat]



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Tags: acquisitions, business, facebook, privacy, sharegrove

Chatroulette + FarmVille + Facebook = ChatVille

There’s a new Chatroulette spinoff in town, ChatVille. It’s a Facebook app that combines the basic video chat elements of Chatroulette with the game mechanics, badges and leveling up functionality of casual games like FarmVille.

Just like in Chatroulette, you have the opportunity to get paired up with a total stranger — but since the app can also take advantage of your Facebook social graph, you can also invite specific friends to chat with you as well. Plus, in chatting with either strangers or friends, you have the opportunity to earn badges for specific actions, like taking your first screenshot or getting a “compliment” from another user.

The app also features some other extra features like a built-in screenshot function, which can then be posted on your Facebook wall. Another extra feature quickly turns your webcam into an ad hoc photobooth; the results are also postable to your Facebook wall.

Built by the same team that made the popular instant messaging desktop client Digsby, many are already calling ChatVille “Chatroulette done right.” It’s certainly not the first Chatroulette clone we’ve seen, but it is unique for tapping into Facebook as an underlying social platform. Considering it stands to benefit greatly from the sharing of badges and accomplishments within the app, it will be interesting to see if or how fast this spreads as a much less “awkwardly adult-oriented” version of Chatroulette.

Have you had a chance to check out ChatVille yet? If so, what do you think of the app and how does it compare to experiences you may have had on Chatroulette?

[via VentureBeat]



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Tags: badges, chatville, digsby, facebook, facebook apps, farmville, game mechanics, games, video chat

Lucky Magazine Brings “Pop-Up” Shop to Facebook

Lucky magazine and e-retailer HSN have teamed up to offer Facebook Fans exclusive early access to their Summer Designer Capsule Collection. The full series, which features apparel and accessories by designers Anna Foley, Gerard Yosca, Pour La Victoire, PadeVavra and Thread made especially for the partnership, will be available on HSN.com on May 19 and 20.

At noon EST today, a selection of items from the collection became available early to Facebook Fans of Lucky and HSN via the “Pop-Up Shop” tabs on each one’s Facebook Page. You can browse and select the items you’d like to purchase on the tab, which will automatically fill your shopping cart on HSN. Once you’re done shopping, you can finish the checkout process at HSN’s website.

Lucky will receive a portion of all sales made via HSN’s website. Although the partnership is a bit unusual for a magazine — whose relationships with advertisers are primarily confined to publishing print advertisements — the promotion is very in-line with others Lucky has done with retailers. Lucky recently teamed up with Foursquare to offer reviews and discounts at various retailers to users of the service.

The promotion is part of a larger attitudinal shift in the publishing world. Previously, publishers focused entirely on driving traffic from platforms like Facebook to their sites. Now, publishers are trying to better integrate their content onto Facebook. We learned earlier this week, for instance, that several major magazine publishers plan to make their articles available entirely in users’ newsfeeds in an effort to increase subscription sales.

What do you think of the Facebook promotion and the app’s design? Let us know in the comments.



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Tags: e-commerce, facebook, lucky, shopping

The Next Big Platform for Magazines Could be Facebook

Today, Vanity Fair for the iPad appeared in Apple’s App Store. This summer, the title — and many others — may be available directly in your Facebook newsfeed.

Synapse, a subscription marketing agency that works with major magazine publishers like Condé Nast, Hachette Filipacchi and Hearst, is working with with Alvenda, a company that specializes in Facebook shopping applications, to enable publishers to sell subscriptions directly on Facebook Pages and even in users’ newsfeeds beginning in July or August.

AdAge reports that the tools will allow users to share articles with friends that can then be expanded into dynamic pop-ups on their newsfeeds, complete with ads and directions to subscribe to the magazine elsewhere on Facebook.

“Consumers don’t want to leave where they are on the web, wherever they are,” Alix Hart, VP for online marketing at Synapse, told AdAge. “Facebook is a place where we think that over the coming year there are going to be more and more opportunities to present magazine offers in a really relevant way to consumers, as they’re starting to share magazine content in a much deeper way than ever before.”

Notably, Facebook will not be taking a cut of the revenue generated by subscriptions via the app. What’s unclear, however, is how much information Facebook will reveal to the publishers — an issue companies like Condé Nast have had with Apple, who will not reveal the names and addresses of those who purchase iPhone and iPad apps of magazines. It’s also currently unknown how Facebook will be incorporated into the digital newsstand publishers announced last December.

Either way, this is a smart marketing move for magazines, and one I suspect will have much more success monetizing digital magazine content than simply developing versions for the iPad. I’m also interested to see how publishers of other types of media, like traditional books and news, will emulate this model.



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Determine Your Facebook Page’s Value [APPS]

moneySocial media management company Vitrue has released a free tool today, the Social Page Evaluator, designed to help marketers get a better understanding of a Facebook Page’s value.

Just submit a Facebook Page URL and the app will come up with a valuation based on factors like number of fans, number of posts per day, number of interactions and so forth.

It’s a cool — if not completely scientific — way to gauge the potential value of your Facebook Page to advertisers. The formula used by the Social Page Evaluator is related to the formula that Vitrue released last month to estimate the relative value of Facebook Fans to big brands.

The tool, which was built over 63 hours in a Startup Weekend-style project, is adjustable and interactive. For instance, the base rate of Earned Media Value (or CPM in more traditional terms) is $5, but this can be adjusted to a higher or lower value depending on the brand in question.

Likewise, there is a “Fan-tasize” section that lets you manipulate other features like number of posts per day, engagement level and Fan count to see how that affects the valuation.

Facebook Page Evaluator

You can also compare a Facebook Page with up to three other brands at a time and view a Page’s value history. In addition to the valuation data, there is also a list of best practices for getting the most out of your Facebook Page.

So how accurate is this tool? It’s difficult to determine, as it is based on a formula that, while derived from a study of large brands, is obviously not going to be applicable to all companies. Still, it’s a fun, easy way to get an idea of the factors that impact a Facebook Page valuation. It’s also a good stepping stone for marketers to start thinking about the potential advertising power of a Facebook Page.

What do you think of the tool? Let us know!

[img credit: Photos8.com]



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Commenting Platform Echo Lands More Big Media Partnerships

Real-time comment and reaction platform Echo announced its next group of major partnerships today. These new clients — which include The Washington Post, Time, Forbes, Sports Illustrated and Slate — are part of the company’s effort to reposition itself as communications platform for large enterprises.

We talked with Echo’s CEO Khris Loux and VP of Strategy Chris Saad about the new partnerships, the continuing changes in the social commenting space and how the company is differentiating itself from its competitors.


New Website to Support New Focus


When Echo began its rebranding efforts last year, we noted that it was a much-needed, if perhaps belated, move. To further its reinvention, the company launched a new website, AboutEcho.com that better emphasizes the company’s focus and intended customer base.

The new website makes this focus very clear: Echo is real-time social comments platform aimed at companies and brands that serve lots of content and need a safe, secure and reliable way to manage not just standard comments, but also plug into an expanding array of social services like Facebook, Twitter, Digg, Yahoo, Google and more.

As we’ve noted before, Echo’s services are not overly unique. It competes with comments platforms like IntenseDebate and Disqus (which we use here at Mashable), not to mention tools like Facebook social plugins.

Loux and Saad told me that they don’t necessarily want to fight over being on the most websites. Instead, they want to focus on the core part of their business — serving top-tier media clients who have a real need for a social commenting platform that can be integrated with their existing systems and keep publishers in control of the data.


New Partnerships


When Mashable’s Jenn Van Grove wrote about Echo’s new strategy in December, she argued, “Echo has proven that it can offer a premium version of its product and attract more traditional, top-tier clients. That’s enough to convince us that Echo has a solid business model in mind, and has the potential to entice even more enterprise-level customers.”

To that end, Echo’s newest batch of featured customers shows that this is a strategy that the company is continuing to find success with.

Saad and Loux told me that when they talk to larger publishers, there are often concerns about how much data they are giving over to another party and how much a third-party system might end up pushing users off of their main sites. Ultimately, publishers want users to be able to share content and communicate on other platforms, but they don’t want the user to be taken to another page or portal in order to do that.

Additionally, Loux told me that many publishers have expressed some reticence about Facebook’s social plugins, noting that while many of the bigger companies are at the very least experimenting with what Facebook has to offer, they aren’t so sure they like that Facebook controls all of the user data instead of the site itself.


Using Comments to Achieve Data Portability


When I first met Chris Saad two years ago, I spoke to him about the Data Portability Project and its underlying mission to make data reusable and interoperable between sites and applications.

We’ve come a long way in two years on that front; more companies are embracing technologies like OpenID and microformats and more services offering ways to export data efficiently and easily.

However, there is still a long way to go. Ultimately, one of the long term goals of Echo is to use its platform to further the synaptic web and to further the cause of data portability. One reason that Echo is targeting larger publishers and content providers — in addition to the revenue they generate — is that data portability becomes easier to integrate across those systems.

Echo is essentially leveraging its commercial service to help further broader goals for the future of data and the web. We’re fans of making data portable and interoperable and if a commenting service is what can help further that goal, we’re on board.

Undoubtedly, Echo still faces competition from both other social commenting services and from other networks like Facebook. Still, we think that as long as Echo continues on its path of targeting top-tier customers and distinguishing itself by its service offerings, it has a chance to make a name for itself in the enterprise software space.

[img via djfoobarmatt on Flickr]



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Tags: data portability, disqus, echo, intense debate, Open Graph, social comments

Facebook Gets a Useful Unofficial iPad App

We need a native iPad app for Facebook but until Facebook HQ gets around to making one, the next best thing has just arrived via social media aggregator sobees.

sobees for Facebook [iTunes link] is an iPad app that lets you manage your Facebook experience in a native app designed to take advantage of the iPad’s enlarged screen.

The app, which is free through the end of May, provides many of the features that Facebook fans have been looking for in an iPad app. This includes the ability to:

  • View status updates, links, pictures, wall posts and videos from friends.
  • Look at all of your friends’ pictures on one page (like a real “face book”).
  • View your friends’ profiles and walls.
  • Manage events and birthdays with an optimized calendar.
  • Update your own status and post comments or likes to the statuses of others.
  • View recent photo albums from your friends and family members.

Check out this video which shows off the app in action:

Given the dearth of good Facebook options for the iPad, we’re glad that an app like sobees for Facebook is available. It’s a good example of how third-party tools can still offer a valuable — and sometimes superior — experiences in their own right.

What are you using to access and manage Facebook on the iPad? Let us know!



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PETA: Pit Bulls and “Mafia Wars” Don’t Mix

Animal rights activists were none too happy with Zynga’s use of pit bulls as weapons in the popular Mafia Wars Facebook game. After sending a letter to CEO Mark Pincus, the People for the Ethical Treatment of Animals (PETA) scored a victory: CNET reports that the game’s maker has pulled the dogs out of the game’s weapons arsenal.

PETA’s argument is that depiction of a domestic animal as an attack dog could lead to real-life abuse of pit bulls, who are already the most abused breed of dog. Although the organization acknowledges that “it’s just a game,” it felt the Mafia Wars depiction glorified the type of cruelty to animals that owners engage in when trying to “toughen up” their pit bulls.

PETA reports it is “sending vegan chocolates to Zynga founder and CEO Mark Pincus to thank him for his compassionate decision” to remove the dogs from the title. What do you think: Is this an important symbolic victory or much ado about virtual-ly nothing?



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Tags: activism, animals, casual games, facebook, facebook games, games, Mafia Wars, social gaming, Zynga