Facebook Introduces Page to Demonstrate Best Practices for Media Companies

Facebook launched a Page for media properties yesterday that includes best practices, tools to drive traffic and other insights for promoting news on Facebook. The Page launched earlier this month and currently has more than 1,100 Likes.

The media Page joins several other company-run Pages Facebook has launched in the recent past, including the Comedy Page, Politics Page, Global Relief and U.S. Congress Page.

In a blog the company announced that it’d conducted an analysis of the 100 top media sites utilizing Facebook’s social plugins and developed a list of best practices.

Some of these include publishing earlier or later in the day for higher engagement, including thumbnail photos of a user’s friends for three-to-five times higher click-through rates, placing the Like button at the top and bottom of news items and using social plugins above the fold on multiple web pages to increase clicks up to ten fold. Also, stories that revolve around visceral topics or big sports events see two-to-three times more activity than other stories.

As for how media properties should manage their Facebook presence, the blog  suggested that posting simple questions or encouraging users to Like a story increased activity two or three fold. These types of insights are sure to be useful to media companies, which as we previously reported, have begun to see increases in traffic as a direct result of Facebook’s social plugins.

The Media Page includes information for developers, such as tips on how to drive engagement, as well as advice for journalists on how to drive traffic on Facebook. Many more insights about driving Facebook traffic can be found in the Inside Facebook Marketing Bible.

Facebook Roundup: Lawsuit, Publisher, ‘White Flight’, Involver and Vaseline

Facebook Faces Another Ownership Lawsuit – Facebook came under a temporary asset restraining order this week after yet another person claimed to have had a stake in the company. Paul D. Ceglia filed a lawsuit in the Supreme Court of Allegany County in New York alleging that he owns 84% of Facebook per a 2003 contract he signed with Mark Zuckerberg. Facebook has requested the case be moved to federal court.

Ceglia claims he and Zuckerberg signed a contract stipulating that Zuckerberg would design a web site for a $1,000 fee and Ceglia would retain a 50% stake, with an additional 1% stake every business day until Jan. 1, 2004 until the site was completed. The site was to offer Harvard University students access to a live functioning yearbook called The Face Book.

New Facebook Publisher Revealed – A screen shot of the new Facebook publisher was seen on Twitpic this week. It looks like the new publisher is more simplified, including status updates, links and photos, but not videos.

Facebook Set to Announce 500M Users – TechCrunch reported this week that Facebook is set to announce the 500 million user mark with an interesting gimmick. Apparently, Facebook employees have been asked to upload photos of themselves thanking users; these photos were being hosted on a Drop.io account.

Facebook and White Flight – Danah Boyd has released another piece of scholarship on the racial composition of Facebook this week. The book chapter, “White Flight in Networked Publics — How Race and Class Shaped American Teen Engagement with MySpace and Facebook” details this topic and comes from her yet-to-be-published book “Digital Race Anthology.”

Previously Boyd noted that teenagers’ preference for MySpace or Facebook seemed to fall along racial lines, with more affluent white and Asian teens preferring Facebook and working class blacks and Latinos preferring MySpace. This latest chapter notes that MySpace has become a “digital ghetto” to many teens causing “white [and asian] flight” to Facebook.

One caveat is that the two companies don’t normally release racial demographic data about their user bases, although in late 2009 Facebook released some states showing that its US user base reflects the general population. Boyd’s statistical support for her thesis is derived from third parties.

For more see the story or the book chapter.

SocialSenseFB Filters Facebook for Brands – Networked Insights introduced its new Facebook Page application this week, SocialSenseFB. The app analyzes a brand’s Facebook fans, what their conversations consist of, how those conversations are impacting the brand and any issues to be addressed.

Involver Launches Tracking Tool – Involver launched a new program this week, AMP (audience management platform), aimed at helping brands track the ways their fan base grows, partially with frequently updated analytics. AMP consists of a dashboard where brand managers can see Twitter and Facebook followers, schedule content and track interaction. Pricing is tied to the number of Pages or fans to be managed.

DeHood Launches Facebook Integration – Location-based service focusing on hyper-local communities DeHood launched a Facebook integration this week at VentureBeat’s MobileBeat conference. The company also has an iPhone service and iPad app. On Facebook DeHood allows users to invite friends to their DeHood community, find friends already in those communities and post their DeHood-related activities on their Walls.

Govts Get Creative with Facebook – A few foreign governments did some interesting things with Facebook recently. In Ireland, input from Facebook users was taken into account over budget cuts, according to the Department of Finance there. And in the Philippines the government is using Facebook and Twitter to boost revenue by searching from tax evaders online.

Controversial Indian App ‘Whitens’ Skin – Vaseline has introduced a curious Facebook application in India that has caused quite a stir. The App is for a skin lightening cream for men and on Facebook takes a users’ photo divides the face into darker and fairer halves on Facebook to illustrate product effectiveness. Skin lightening products are popular in India and Vaseline’s parent company, Unilever, responded by saying the app was “created for the Indian market as a culturally relevant and engaging way for Indian men to interact with this product.” According to Inside Facebook Gold, India currently has 10.5 million users.

VChatter: A Growing, Chatroulette-Style Facebook Application for Video Chats

In case you missed the Chatroulette fad, a new Facebook application, VChatter, allows you to have a similar experience — if you’re willing to take the same sorts of exposure risks.

Beyond Chatroulette, the experience of using VChatter is similar to using Skype or any other video chat service, but on Facebook. VChatter was founded by Will Bunker, Hiltesh Parashar and Dan Owen to, according to their  Facebook Page, “revolutionize” social video interactions.

Traffic has been on the rise, too. According to AppData, the app currently has about 975,100 monthly active users, and it has had between 101,000 and 83,000 daily active users during the past week.

The installation process asks for permissions like most, then takes you to a screen divided into four  sections: Your friends list, your chat video, a place to chat by typing and the video of the person with whom you will chat.

Unless you have someone already waiting to chat on Facebook, you can press the “Chat Next Shuffle” button and the app will find you an app user with whom to chat. You can also invite friends both on and off Facebook to chat.

Unfortunately VChat seems to have similar pitfalls that Chatroulette did, namely some who use the app seem to have ulterior motives. On a recent Sunday half a dozen chat attempts yielded one woman and mostly men, several in various states of undress, looking for…romance?

Perhaps in an attempt to remedy this unstated use of VChatter, the app called for a VChatter Virtually Real Party last weekend to allow users to make new friends all over the world (presumably not involving self-exposure).

Ultimately, VChatter as a tool for meeting unknown people on Facebook seems like a good idea, provided other people have the same idea. After all, there’s nothing like putting a face to a name when you meet someone. But if what you’re looking for is simply to video chat, it doesn’t seem like VChatter offers much more than other video chat services.

ComScore: Facebook Grew to Be Tenth-Largest US Video Site in May 2010

Facebook’s online video traffic is continuing to grow in the US, according to web measurement firm ComScore, rising from 41.3 million unique viewers in April to 45.5 million last month. The average number of videos viewed per Facebook user stayed about the same, falling slightly from 5.6  to 5.4.

The company also notably cracked comScore’s rankings for the 10 largest US online video sites by views, appearing for the first time with 245 million views in the month, or roughly 0.7% percent of the US market. Of course, Google dominates the list because of YouTube, and brought in a total of 14.6 billion views for 43.2% of all US video views during the period.

While still relatively small, Facebook’s video presence has boomed along with the site’s growth over the past few year. Reasons include its efforts to improve its uploading and sharing features, along with broader trends, like the increasing prevalence of mobile devices with video-recording capabilities.

However, as NewTeeVee points out, comScore’s numbers don’t quite line up with what Facebook is seeing internally — the company recently said that there are now more than 2 billion video views happening per month through the service. One reason for the difference is that Facebook is referring to its worldwide traffic while comScore, in this case, is only looking at US traffic. More than 70% of Facebook’s users are located outside of the US, so comScore’s numbers here only reflect a minority of Facebook’s overall video traffic. Other reasons Facebook’s numbers diverge likely include methodological differences between how Facebook and comScore count traffic. For what it’s worth, a Facebook spokesperson tells the publication that  ”Our internal stats for our monthly video uploads and views. We don’t comment on third party data so I can’t speak to how Comscore measures [its stats].”

Whatever numbers you look at, the trend here is that as Facebook — and the ubiquity of digital videos — continues to grow, so too will Facebook’s video traffic.

Oscar de la Renta to Stream Runway Show Live on Facebook

At 1 p.m. ET Monday, June 7, American fashion designer Oscar de la Renta will unveil his Resort 2011 collection before a select coterie of fashion critics, buyers, celebrities and other industry professionals on a runway in New York — as well as thousands of fans watching the show live on Livestream and Facebook.

A number of fashion blogs will also be hosting the Livestream, and users can use the platform’s chat features to discuss the collection with other viewers on Facebook and Twitter during the show. A few minutes before the show starts, the designer will address the online audience about the collection and the company’s social media efforts.

The event is part of a broader shift in the attitude of the fashion industry, which has been frequently criticized for its hyper-exclusivity and the slow rate at which it has embraced certain technologies, like sustainable manufacturing and online platforms.

It wasn’t until this February that a small number of fashion houses, including Louis Vuitton and Dolce & Gabanna, began streaming their runway shows for the first time on their websites and mobile applications, and even then only a few of those shared their videos on Facebook and Livestream as well. Now, fashion enthusiasts can see entire collections at the same time as the buyers and press, and begin sharing their opinions about each look as it comes down the runway.

“The audience of [our] shows has evolved over the last 50 years,” explained Alex Bolen, the CEO of Oscar de la Renta. “Previously it was the buyers who were sitting in the first and foremost seats and while they are an extremely important constituency for our show, there’s a broader constituency we want to know about our brand.”

Oscar de la Renta has ramped up its social media efforts as of late, leveraging Facebook to share behind-the-scenes footage with its more than 30,000 fans and to drive sales at its online store. The brand is also very engaged with followers on Twitter via the whimsical and personable @OscarPRGirl.

“We’re a family-owned, relatively small business competing against big players,” Bolen said. “We have to constantly be looking for ways to get an edge, to punch above our weight. It’s my belief that some people are moving slowly in the e-commerce space. We embrace the fact that things are rapidly changing, understand the fact that we’ll have some missteps, but we want to be in the game and figure out which direction things are moving.”

Although Oscar de la Renta has been relatively quick to appropriate social media resources, there are several reasons why the industry as a whole has been hesitant to do so. For one thing, the fashion industry has always thrived on the aura of exclusivity it creates around the unveiling of its collections; invitations for major fashion shows are generally reserved for celebrities and the industry elite.

Now, thanks to the livestream, anyone with an Internet connection can watch the runway show live. As Natalie Massenet, founder and chairman of Net-a-porter.com explained, “Buyers and the press have been privileged and blessed to be in this little club, but now the consumer is in the room with us, and everything has changed.”

Timing is a larger issue. Collections are generally unveiled six months before they are purchased and worn by consumers; fall clothes are shown in February, just before spring weather arrives, and spring previews occur in September, just as consumers are stocking up on chunky knits and leggings for the cooler months. The clothes that Oscar de la Renta shows today will not appear in stores until the holiday season.

“What’s the point of showing these clothes so early on… when you’re promoting a product that’s not even available to buy?” Lazaro Hernandez, the co-founder of fashion label Proenza Schouler, asked in an interview with Portfolio.

Bolen acknowledged the general fear that the event will be “overexposed and the clothes will be tired in six months.” The only solution, he said, was to get the clothes into stores more quickly, although production, especially work by hand, takes a certain amount of time. “But there’s no stopping it,” he said. “The information is going to be out there. It’s not as if we’re going to be able to prevent people from looking at our clothes…We [just need] to get quicker.”

What do you think of Oscar de la Renta’s decision to stream the show live online? Should the fashion industry continue to embrace social media, or is there a risk that certain brands may lose their luster? Please share your thoughts in the comments.



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Tags: facebook, fashion, livestream, oscar de la renta, social media

Facebook Fans to Pick Next Face of Levi’s

Levi’s is holding a video contest on Facebook to find the first online “face and voice” of Levi’s womenswear, who will be known simply as “Levi’s Girl.”

Aspiring virtual spokeswomen of the American denim and casual wear manufacturer are asked to submit a 1-2 minute video via the company’s Facebook app explaining why they would be the perfect fit for the role, which involves reaching out and engaging with Levi’s female fan base on Facebook and Twitter. Video submissions will be accepted until June 20.

“Last year, we empowered the ‘Levi’s Guy’ -– our social media coordinator –- to be the voice of the Levi’s brand to our Facebook community,” recounted Director of Women’s & Digital Marketing Kristin Bannister. Now the company is looking for someone with “an amazing personality who is willing to be the face [of the brand] and to connect with our female fan base.” Ideally, that person will already have a strong social media presence and be passionate about global issues, fashion and style, Bannister explained.

Levi’s will comb through the entries and select five finalists, whose videos will then be shared on Levi’s Facebook Page. Community members will have one week to vote for their favorite candidate, to be announced at the end of July. The winner will land a six-month paid position in Levi’s San Francisco headquarters, working alongside “Levi’s Guy” in the marketing department.

Levi’s has pursued an aggressive social media strategy in the past, having been one of the first major brands to integrate Facebook’s new Instant Personalization features with its site and launching what we dubbed as one of the most innovative viral video ads of 2009.

When asked about the value social media provides to Levi’s, Bannister explained that “it’s more about engagement…we don’t put strict measurements on sales.” The brand boasts more than 300,000 Facebook fans, which has grown by more than 25% in the last few months. In addition, Levi’s Guy has over 5,000 followers on Twitter.

We think the campaign is great for a number of reasons. Firstly, it will attract far more attention than a generic post on a job board — or any other traditional employee search method for that matter — while still allowing Levi’s to exercise some control over the selection process. Perhaps even more importantly, it will increase engagement with existing Facebook fans and attract new fans from contestants’ social networks. What’s more, Levi’s fanbase will already be familiar with the Levi’s Girl before she even starts work.

What do you think of the contest? Have you ever competed in something to win a job?



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Tags: facebook, jobs, levis, social media

Quitting Facebook Gets a Parody Rap Anthem [VIDEO]

So yesterday was Quit Facebook Day, and it was, apparently, a big fat bust — 34,000 people hit the proverbial road. And, according to our own survey, only 2,645 readers packed up their profile pics and galloped off into the digital sunset — including parody rapper SeanieMic.

This little vid about kicking Facebook to the curb is actually pretty entertaining — the fake status updates, ads and other FB ephemera really amp up the entertainment factor (not to mention the Mashable shoutout).

So whether you nixed the newsfeed or still persist in cherishing your shareable shackles, take a moment to laugh at the uproar. Oh, and Seanie actually has a totally legit point: Duckface is never OK.



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Tags: facebook, humor, music, viral video

New “Scott Pilgrim” Trailer Premieres on Facebook

Universal Studios has just released the second trailer for Scott Pilgrim Vs. The World on its Facebook page. The trailer was originally going to premiere in front of the comedy, Get Him to the Greek, but the studio offered to release it online first if the film could get 100,000 Facebook fans.

Social networks like Facebook and Twitter are becoming increasingly integrated into promotional campaigns for feature films. For instance, Disney premiered the first trailer for Alice in Wonderland on Facebook and also used the social network to serve up exclusive character posters.

For the upcoming release of Toy Story 3, Disney/Pixar has gone all out, even creating faux-vintage toy commercials for YouTube.

Universal’s strategy with Scott Pilgrim is unique in that it asked users to become fans of the film before it launched the trailer. The director of the film, Edgar Wright, announced this incentive on his Twitter account.

You can check out the second trailer for the film below:

What do you think about how movie studios are using social networks to promote films and to build buzz? Let us know in the comments.



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Reviews: Alice, Facebook, Twitter

Tags: facebook, Film, Movies, scott pilgrim vs the world, trailers

Facebook’s Changes in Zuckerberg’s Words [VIDEO]

Today at Facebook HQ, dozens of members of the press gathered to talk with CEO Mark Zuckerberg and other Facebook execs about the most recent round of privacy settings changes.

After Zuckerberg explained the new settings and showcased the simplified UI, we got to sit down with Facebook’s Director of Platform, Bret Taylor. Taylor and Zuckerberg both covered the reasons for the adjustments: By far the most significant impetus was user confusion.

Although granular choices will remain for those who don’t mind a small amount of intricacy, the new controls are remarkably simple. Do you think they’ll be simple enough for Facebook to avoid privacy complaints in the future?



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Tags: bret taylor, facebook, privacy, video, Zuckerberg

Gink: The Next Great Social Network? [PARODY]

Sketch troupe Derrick Comedy has tackled social networking as the topic of their latest video by creating the next next-generation social network: Gink. What is Gink? Well, it’s simple, really: “Gink is a fun made-up word, combining the words gibble and spink, both of which are also made up.”

Simultaneously parodying the proliferation of social networks and the dizzying array of specialized terminology that often comes with them, Gink goes off the deep end with an assortment of seriously delivered gibberish that would make Dr. Seuss proud.

Check out the video below — warning: some NSFW language included — and let us know what you think. Is Gink the next big thing?


[via Maximum Fun]



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Tags: collegehumor, comedy, facebook, gink. Derrick Comedy, parody, social networks, twitter, video, viral video, youtube