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10, May, 10

Parature To Offer Customer Service ‘Support’ Tab on Facebook

Posted by Ellie Cachette, under Applications, Marketing, news, Pages, parature, small business

Parature is trying to become the main support tab for corporate Facebook Pages so that customers can easily interact and get the support that they need either via chat, submitting a request, or even share their positive experiences with friends. Duke Chung, CSO and founder of Parature, told us, “We’ve been in this business for [...]

09, May, 10

21 Essential Social Media Resources You May Have Missed

Posted by Matt Silverman, under Business, Facebook, Features, Features Week In Review, List, Lists, Mobile 2.0, small business, Social Media, Social Media Lists, tech, trending, Twitter, youtube

Yes, it’s that time again — time to delve back into a week’s worth of social media goodness and catch up on any insights you might have overlooked.…

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